Condiciones alquiler coche - Bravo rent a car, Ibiza

It is mandatory to present a valid driver’s license (driver’s licenses issued out of the EU must be accompanied by an international driver’s license), DNI/NIE/Passport, credit card and voucher, all valid and all on the name of the driver to be able to collect the vehicle.
It is mandatory to contract the “Bravo cover” in case the card holder and the main driver are different people.
All the terms and conditions of the reservation and rental contract, the minimum age and experience on the full, clean driver’s license have to be fulfilled.
Flight number and mobile phone number are essential, if these data are not provided, it is not guaranteed that a Bravo rent a car staff member will wait the client.
We do not guarantee a certain vehicle model; the car shown in your reservation is only an indication and can be substituted for a similar car or a superior group (without extra charge) in case the selected group is not available.
The vehicle is not allowed to leave the island of Ibiza, except Formentera, with the corresponding supplement.
Bravo rent a car reserves the right to cancel a reservation in case of substantiated doubt of financial capacity of the client, outstanding payments or previous incidents with the company.
If the vehicle is not picked up at the time indicated in the booking and no notice is given for a change of pick-up time, after two hours the reservation shall be cancelled.

AGE AND EXPERIENCE OF THE DRIVER:

Groups A, B, C, D, D2, D3, E and I1: minimum 20 years old and 2 years of experience, maximum 80 years old.
Groups F, G3, G4, G5, H1, I2, I3, I4, I5, K, K2, K3, M and N1: minimum 23 years old and 2 years of experience, maximum 80 years old.
Groups G6, I6, J1, J2, J3, N2, N3, N4, N5, N6, N7, N8, N9, P, R and R2: minimum 25 years old and 3 years of experience, maximum 70 years old.

PAYMENT METHODS:

• Rental contract: Credit card, debit card (only by contracting the Silver Insurance or the Gold Insurance), electronic cards or rechargeable cards and cash (only by contracting the Silver Insurance or the Gold Insurance and presenting a valid credit card for the deposit).
• Deposit: Credit card VISA or MASTERCARD, debit card VISA or MASTERCARD (only by contracting the Silver Insurance or the Gold Insurance).
• Diners club are not accepted.
• For vehicles from the superior groups, two credit cards are required.

DEPOSIT:

Is obligatory and can vary between €800 and €6000, according to the reserved group.
Contracting the “SuperBravo cover”, between €200 and €2000, according to the reserved group.
The deposit will be blocked or charged on a credit card and the refund can take up to 30 days.
Rental contract: Credit card, debit card (only by contracting the “SuperBravo cover”), electronic cards or rechargeable cards and cash (only by contracting the “SuperBravo cover” and presenting a valid credit card for the deposit).
Deposit: Credit card VISA or MASTERCARD, debit card VISA or MASTERCARD (only by contracting the “SuperBravo cover”).
Diners club are not accepted.
For vehicles from the superior groups, two credit cards can be required.

THE RATE INCLUDES:

Unlimited kilometers.
Obligatory car insurance, personal accident insurance, collision Damage Waiver (CDW) and theft protection (TP) with an excess further on detailed:
- Groups A, B, C, D and D3: 800 euros.
- Groups D2, E, F, H1 and I1: 1000 euros.
- Groups G4, G6, I2, I3, I4, K, K2, N1, N2 and M: 1500 euros.
- Groups G3, G5, I5, J1, J2, K3 and N4: 2000 euros.
- Group N9: 3000 euros.
- Group I6, J3 and R: 4000 euros.
- Group P and R2: 6000 euros.

THE RATE DOES NOT INCLUDE (OPTIONAL AND PAID BY PICK UP AT THE OFFICE):

Bravo cover (covers damage to the bodywork, paint (the roof excluded), tires and windows).
- Groups A, B, C, D and D3: 15 €/day, minimum 30€ and maximum 225€.
- Groups D2, E, F, G6, H1 and I1: 20 €/day, minimum 40€ and maximum 300€.
- Groups G4, I2, I3, I4, K and N2: 25 €/day, minimum 50€, there is no maximum.
- Groups G5, I5 and K2: 35€/day, minimum 70€, there is no maximum.
- Groups G3, J1, J2, K, K3 and N1: 40€/day, minimum 80€, there is no maximum.
- Groups N3, N4, N5, N6, N7, N8, N9, I6, J3, P, R and R2: there is no posibility to contract.
SuperBravo cover (covers damage to the bodywork, paint, tires, windows, fees of fines, fees of accident/theft and road assistance).
- Groups A, B, C, D and D3: 20€/day, minimum 40€ and maximum 300€.
- Groups D2, E, F, G6, H1 and I1: 25 €/day, minimum 50€ and maximum 375€.
- Groups G4, I2, I3, I4, K and N2: 30 €/day, minimum 60€, there is no maximum.
- Groups G5, I5 and K2: 40€/day, minimum 80€, there is no maximum.
- Groups N5, N6 y N7: 50€/day, minimum 100€, there is no maximum.
- Groups N3, N4, N5, N6, N7, N8, N9, I6, J3, P, R and R2: there is no posibility to contract.
Damage to the underside of the car and the interior of the vehicle is not covered by any insurance, neither a mistake of fuel type, loss or breakage of: key, documentation, keychain or stickers, clutch, gear, soft top, locks nor external damage done by vandalism or when the client is intoxicated by alcohol, drugs or intentional damage, the days of standstill of the vehicle by accident are also not covered by any insurance.

Fee for service outside of the opening times: €30 (from 22:00 until 07:59). Between 02:00 and 06:59 the fee will be €40.
Fee for service on holidays: €40 (only during winter season, from the 1^st of November until de 31^st of March).
Delivery or pick up at hotels, ports and villas: between €25 and €120 (depending on the area and the time).
Fine for not returning the vehicle at the agreed place: €120
Supplement Young Driver: aged 20 to 21 years €10/day with a maximum of €120, aged 21 to 25 years €8/day with a maximum of €96. (It will not be possible to contract a damage cover).
If the driver has less than 4 years of experience will be a supplement of €5/day, maximum €
Suplement driver older than 70 years old: €8/day, maximum €96.
Extra driver: €5/day, maximum €80.
Babyseat/booster: €5/day, maximum €60.
Administration fee fines : €30.
Administration fee accidents or theft: €50.
Administration fee theft/misappropriation: €150.
Tow truck: €150, possibility to contract this service for €30 at the beginning of the rental contract.
Fee for American Express: 4% of the amount to be charged.
Fee for “Maestro” Card: 1% of the amount to be charged.
Cleaning fee for abnormal dirty return: between €50 and €120 (according to the valuation of the Bravo rent a car staff).

FUEL POLICY:

The vehicle is picked up with a certain level of fuel and will be returned with the same fuel level, if the vehicle on return has a lower fuel level than agreed, then the missing fuel will be charged (the price indicated by Bravo rent a car) as well as an additional fine of €20.

The client can request a pick up of the vehicle with a full fuel deposit if paid up front, and with a logistic fee of €25. When fuel is returned, the difference will be paid but the logistic fee is not refundable.

MILEAGE:

There is no limit of kilometers, except at the groups J3, P, R and R2, where the limit will be 150 km per day. In case you do more than 1500 kilometers, you have to come to our office for a revision.

DELIVERY AT HOTELS, PORTS AND VILLAS:

Only on request with a minimum of 48 hours before and with the following supplements:
• In the municipalities of Ibiza and San José (area of playa d’en bossa), €25 from 09:00 until 20:00. Out of hours €50.
• In the municipalities of San Antonio and San José (area of San Antonio bay), €35 from 09:00 until 20:00. Out of hours €60.
• In the municipalities of Santa Eulalia, San Juan and San José (rest of areas), €60 from 09:00 until 20:00. Out of hours €120.

EXTENDS:

If you want to extend your rental contract, you must pass by a Bravo rent a car office before the end of the contract to sign the new contract. Without carrying this out the insurance is rendered invalid and an overprice of 50% on top of the local current rate will be charged. The timetable to extend is from 10:00 until 19:00.

ACCIDENTS/BREAKDOWNS:

In order to receive a replacement car in case of accident, it will be necessary to pay a deposit worth the value of the excess or to contract again the insurance for the remaining days. Also the administration fee for accidents has to be paid (not necessary if you have chosen the Gold Insurance).

If the client is to blame for the accident, there will be neither replacement car nor any right of refund of any kind.

In case of accident, the vehicle’s stoppage days will be charged on the customer credit card until will be available again for rent, up to a maximum of 30 days and for the daily local rate (autosbravo.es/rate).

CANCELLATION POLICY:

You can cancel free of charge up to 15 days before the rental start date and time. If cancelled up to 7 days before the rental start date, 50% of the total amount of the booking can be refunded. For cancellations with less than 7 days notice no refund is possible.

Cancellations must be made in writing to: reservas@autosbravo.es, indicating the booking number.

INFORMATION OFFICES

AIRPORT OFFICE:
At 200m from the airport terminal
Ctra. Aeropuerto km. 7
07817 Sant Jordi
Phones number:+34 971 396 375 / +34 607 903 047

• Opening times: from Monday to Sunday from 08:00 until 21:59. From 22:00 until 07:59 there is service possible with the corresponding fee per service.

• The shop is closed on 01/01, 06/01 and 25/12.